CONTACT US
Questions about an order, sizing, or a product? We are a small Australian team and reply to every message within one business day, Monday to Friday.
support@aorakisport.com
Best for order changes, returns, warranty claims and product questions.
Customer service hours
Monday to Friday, 9:00am – 5:00pm AEST / AEDT (Melbourne time).
Messages received outside these hours are answered the next business day.
Returns
Please contact us for a return authorisation before sending anything back. We will reply with the return address and your authorisation number — unauthorised returns can be delayed or refused.
ABN 74 689 830 162
Before you write
- Shipping times and rates — see our Shipping Policy
- Returns and refunds — see our Refund Policy
- Common questions — see our FAQ
- Order status — use our Order Tracking page
Wholesale and club orders
We supply golf clubs, climbing gyms, cycling teams and martial arts gyms across Australia. Email us with your organisation, the models you need and approximate quantities, and we will send a quote.
AORAKI is an Australian business based in Melbourne, Victoria. All prices are in AUD and include GST.